A facilities state-based evaluation method on level of service in subway station

A facilities state-based evaluation method on level of service in subway station

Zhou Huijuan1, Zhao Huan1, Liu Baoxun1, Fan Qinglan2

COMPUTER MODELLING & NEW TECHNOLOGIES 2014 18(4) 172-177

1 Beijing Key Lab of Urban Intelligent Traffic Control Technology, North China University of Technology, 100144, Beijing, China
2 Key Laboratory of Intelligent Transportation Systems Technologies, Research Institute of Highway, Ministry of Transport, 100088, Beijing, China


Subway station is the key node in the urban rail transit system. Its level of service affects directly the subway’s operation efficiency and traveller’s choice of track traffic way to travel. Considering the facility characteristics in subway station and pedestrians perspective, on the basis of a large number of survey data, this paper identifies the facilities which impact the level of service in subway station mainly, takes safety, comfort and smoothness as evaluation index, and evaluates respectively from the entrance, channel and platform area. The judgment matrix of facilities condition influence in each region on pedestrians is constructed and the evaluation model of level of service in subway station has been built based on the facility state. Finally taking PingGuoYuan subway station as instance for analysis, the result verifies that the evaluation method is effective.